Frequently Asked Questions

Got questions? We've got answers. Here's everything you need to know about My Study Fund.

General

🙋For Students

💝For Supporters

💸Fees, Refunds & Transparency

⚙️Support & Troubleshooting

🌍Coming Soon

Still Have Questions?

We're real people and we're here to help. Whether you're a student figuring out how to get started or a supporter wondering how it all works, reach out anytime.

Frequently Asked Questions

General

What is My Study Fund?

Who can use My Study Fund?

How is My Study Fund different from GoFundMe or other crowdfunding sites?

Is it free to join?

🙋For Students

How do I set up my fund page?

When do I receive the funds?

Can I use My Study Fund if I'm not in the U.S. or Europe?

What information do I need to verify my account?

Can I update my bank account or payout details later?

Can I send email updates to my supporters?

How do I control who can see my updates and content?

How do I track my supporters and contributions?

💝For Supporters

How can I contribute to a student?

Is my payment and personal information secure?

Can I cancel my recurring contribution?

Are contributions tax-deductible?

💸Fees, Refunds & Transparency

What fees apply?

Can I get a refund after contributing?

Who holds the funds?

⚙️Support & Troubleshooting

Why was my payout delayed or account paused?

My contribution went through, but the student hasn't received it yet. What should I do?

How can I contact My Study Fund support?

🌍Coming Soon

What's next for My Study Fund?

Still Have Questions?