Privacy Policy

My Study Fund is operated by BackerBase LLC.

Last Updated: 2 September, 2024

Introduction

My Study Fund ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you use our website and services.

1. Information We Collect

We collect the following types of information:

  • Personal Information: When you create a profile or donate through our platform, we may collect personal information such as your name, email address, and payment details.
  • Usage Information: We collect information about your interactions with our website, including the pages you visit, the features you use, and the actions you take. This may include information collected through cookies and similar technologies.
  • Device Information: We may collect information about the device you use to access our services, including your IP address, browser type, operating system, and device identifiers.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our services.
  • To process transactions and send related information, such as confirmations and receipts.
  • To communicate with you about your account, fundraising activities, and other updates.
  • To personalize your experience on our website.
  • To monitor and analyze trends, usage, and activities in connection with our services.

3. Analytics and Tracking

We use third-party analytics tools, including Google Analytics and Hotjar, to understand how our website is used and to improve our services. These tools may collect information such as your IP address, browser type, and user interactions with our site.

Google Analytics: We use Google Analytics to track website usage and user behavior. Google Analytics may set cookies on your device to collect information. You can learn more about how Google collects and processes data by visiting Google's Privacy Policy and you can opt-out by installing the Google Analytics Opt-out Browser Add-on.

Hotjar: We use Hotjar to analyze user behavior and feedback to enhance user experience. Hotjar may record mouse clicks, movements, and scrolling activity, as well as keypresses on non-password-protected fields. You can learn more about how Hotjar collects data by visiting the Hotjar Privacy Policy and can opt-out of Hotjar tracking by visiting the Hotjar Opt-Out Page.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you, provided that they agree to keep your information confidential.
  • Legal Compliance: We may disclose your information when required by law or to protect our rights, property, or safety, or that of our users or others.

5. Your Rights and Choices

  • Access and Correction: You have the right to access and update your personal information at any time by logging into your account.
  • Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe instructions included in those emails or by contacting us directly.
  • Cookies: You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

6. Data Security

We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the "Last Updated" date at the top of this page.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].